Information for landlords
At Bayleys Property Management Whanganui, we offer a refreshing and results-driven approach to managing your investment property.
About us
Our award-winning team is dedicated to providing a seamless, stress-free experience for both owners and tenants, ensuring that your property is well cared for at every stage.
From tenant selection and Healthy Homes compliance to managing maintenance, financial reporting, and 24/7 emergency support, we handle every aspect with precision.
Our thorough inspections, arrears management, and strong communication guarantee your investment is protected, allowing you to enjoy peace of mind while we take care of the rest.
Our services include:
- Comprehensive entry and exit inspection reports with photographic evidence
- Access to the best systems for tenant vetting
- Educated advice for tenants creating better quality outcomes
- 24/7 contact – we have an afterhours call center available for emergencies
- Ongoing education of legislation and requirements
- Qualified property management team
- Minimized vacancy periods through fast viewing systems
- Access to the best tenancy law advice and support
- Compliant Tenancy Agreements and other documentation
- Zero tolerance arrears policy
- Project and maintenance management
- Regular annual rent reviews
- Advertising your property across multiple platforms
- Bond management
- Local area knowledge and expertise
- Tenancy Mediations and hearing attendance
- Managing property compliance
- Partnered with reputable contractors
- Risk mitigation
- End of financial year reporting
- Management and assistance with insurance claims
- Monthly financial reporting
- Access to sales appraisals and advice if needed
- Regular routine inspection reports
- Access to mortgage advice and re-structuring if needed
- Comprehensive knowledge of The Residential Tenancies Act 1986
Client testimonials
Contact us
Frequently asked questions
If you have any questions that are not answered here, please get in touch.
How many properties will my property manager oversee?
The size of a portfolio has a direct correlation with the quality of service that can be offered. At Bayleys Whanganui we operate within teams ensuring that any absences can be covered to provide you with seamless service. Our processes are robust and communication within our team is paramount so you will never feel that you have to explain the same thing to different people.
What experience will my property manager have?
Our team has varying years of experience. Rest assured, each member has either accomplished or is actively pursuing their Level 4 property management certificate, ensuring a solid foundation of knowledge and skills to effectively manage your property.
How long have your property managers worked for your agency?
Our property management team boasts a strong foundation, with the majority having been integral parts of Bayleys Whanganui since the inception of Property Management in early 2022. As our business expanded, we've welcomed additional members to our team, each bringing valuable expertise and commitment to delivering exceptional service.
What is your current tenant arrears rate?
Our arrears rate across our portfolio typically remains below 1%. This is attributed to our proactive daily checks and immediate communication with tenants to address any arising issues promptly.
How do you screen prospective tenants?
Prospective tenants undergo a thorough screening process involving background checks, credit assessments, and references from previous landlords and employers. Landlords make the final decision on selecting tenants for their property from these vetted applicants.
How do you market properties?
We utilise Trade Me and our Bayleys website to effectively market our properties, ensuring wide visibility for prospective tenants.
How long are your properties typically vacant?
Typically, our properties secure new tenants within the first week of becoming vacant.
If required, will you go to court for me?
Yes, we act as your representative in Tribunal hearings when necessary, providing support and representation throughout the legal process.
Are there any hidden fees?
There are no hidden fees. Our rates are all-inclusive so you know exactly what you are paying. Our fee is deducted from the rent collected, aligning our incentives with yours - if your tenant stops paying rent, we don't receive payment.
How often do you undertake property inspections?
We conduct our initial routine inspection after 6 weeks to ensure tenants are settling in well. Subsequently, inspections are carried out every 13 weeks, aligning with insurance requirements. These inspections include detailed written reports and photographic documentation to assess the property's condition.
Do you handle insurance claims/meth testing etc
Yes, we handle insurance claims and oversee meth testing processes if required. Our team is experienced in managing these aspects efficiently and will assist you throughout the process to ensure your property is well taken care of.
Do you have many suppliers on your books?
Absolutely, we maintain a database of highly skilled tradespeople with whom we have established close working relationships. Through the substantial volume of work we provide, many of these professionals offer us preferential rates, which we pass on to our clients.